Successful organizations implement good practices to maintain effective communication. Today, Phyllis Weiss Haserot tells about the challenges faced by multi-generational teams and how to overcome them. She offers well-meaning advice that spans 36 years of thought leadership, strategic consulting, facilitating and coaching.
“It is very important to know differences and similarities about generations and how they came to be.” – Phyllis Weiss Haserot
Bridging the Age Gap
Phyllis is the cross-generational voice that unites the older generation of workers to the younger ones. She urges them to know more about their peers and to learn from their differences. As she says, it is not always a generational issue; every person comes with a unique background.
She has written for Forbes, Next Avenue, LinkedIn Pulse and Legal Executive Institute on topics about intergenerational relations. She has also worked with organizations to retain top talent and clients.
Her book, You Can’t Google It! The Compelling Case for Cross-Generational Conversation at Work, unravels the dynamics of multi-generational teams.
The Need for Conversations
According to Phyllis, workplace interaction plays a crucial role in getting things done. It is a characteristic usually found in effective organizations. There are patterns in communication and trends in what people do.
“The management is usually thinking that they are articulating their expectations. But when you are talking to each other and you ask everybody else, that’s not exactly so clear.” – Phyllis Weiss Haserot
Two Words for the Teams
Phyllis tells about two significant words, namely gengagement and collaborages. Gengagement is about getting other generations to understand each person’s work and what’s really going on.
“There isn’t adequate orientation when people start to work.” – Phyllis Weiss Haserot
The second word, collaborages, is about getting all generations together to confront and combat ageism. It is an issue faced by both the young and the old generations.
Download and listen to Cross-Generational Conversation in the Workplace to learn more. Remember to let Phyllis know you heard about her on Culture Eats Strategy with Jaime Jay!
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