Complaints. How often do you hear employees complaining about something? In this episode, David Shriner-Cahn sheds light on why people vent out instead of listening. He also shares tips and strategies on how to build a culture of engagement

“Active listening establishes the ground rules for a conversation.” – David Shriner-Cahn

Smash That Plateau

How to Build a Culture of Engagement | David Shriner-Cahn 028

David is a recognized authority on entrepreneurship, leadership development, and the host of the business podcast Smashing the Plateau. 

Featured in Forbes and Inc. Magazine, over 400 episodes of Smashing the Plateau offer a wealth of personal experiences and practical advice about achieving business breakthroughs.

He and Jaime Jay have known each other for a long time. Together with Anthony Witt, they host the go-to business education summit 3DAY MBA (Masters in Business Academy).

Culture Through Communication

Culture is everywhere. David takes family as an example of culture. He shares that couples experience their own dynamic even before they have kids.

“Culture is about how things work and how people actually behave on a day-to-day basis.” – David Shriner-Cahn

They come from two families whose differences may present challenges in their relationship. There are taboos that may not be the same for both of them.

Similarly in business, people come from different backgrounds. Communication plays a big role in developing a culture together.  

Building Culture at Work

Culture is not location-centric. Nowadays, people can come together to work remotely from anywhere in the world. As David mentioned, culture is a behavior.

There are also different perspectives available. A person may enjoy engaging in a direct manner, while others may prefer to communicate their thoughts indirectly through gestures and other means of expression. 

Download and listen to How to Build a Culture of Engagement to learn more. Remember to let David know you heard about him on Culture Eats Strategy with Jaime Jay!

Connect through the links below:

Website – Smashing the Plateau

LinkedIn @davidshrinercahn

Twitter @smashingplateau

Facebook @davidshrinercahn

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